Rhian Harvey (MSc, MSci (Cat))

As Head of Operations and Membership, Rhian plays a pivotal role in optimising the efficiency and effectiveness of our organisation's processes, with a specific focus on enhancing the member experience. By analysing workflows, identifying areas for improvement and implementing strategic changes, she works to ensure that our operations evolve to meet both current and future needs.

With experience in driving operational improvements, Rhian collaborates across teams to refine systems, boost productivity and deliver seamless service. Passionate about innovation and continuous development, she leads the effort that strengthen our organisation foundation and create lasting value for our members.

Rhian holds a Masters degree in Chemistry from Birmingham University and a specialised Masters in Catalysis from Cardiff University.